Communications Assistant
A skill practised within our “Customer service & administration” team — customer relations, multilingual support, data entry and back-office — by a salaried Good-ID employee, supervised by our project managers. Backed by 3 years of experience, the service is delivered in French (C1) and English (B2). Remote delivery under a service contract with Good-ID Sàrl: we remain the employer, the supervisor and your single point of contract.
Role and background
As a Senior Marketing Assistant, I lead the design of impactful marketing materials and event coordination to maximize customer engagement and sales. With expertise in Canva and ChatGPT, I ensure strategic communication and the rigorous achievement of objectives. My strong interpersonal skills, honed in international settings, ensure I can hit the ground running and deliver tangible value to your European markets.
Professional Experience
Sales Promoter
Since 2025 • JB, Socolait • Madagascar
As a sales promoter, I was responsible for greeting customers, presenting food products, and announcing promotional offers. I staffed booths at various retail locations, ensuring a positive and engaging customer experience. My role also involved advising customers to guide them in their purchases. Through effective communication and a strong knowledge of the products, I successfully met the sales targets that were set.
Senior Communications Assistant
March 2019–August 2022 • Business Process Outsourcing (BPO) Company – Madagascar
As a marketing assistant, I helped organize trade shows, open houses, and meetings, with the goal of reaching the optimal number of students per level. My responsibilities included staffing booths, welcoming and orienting new students, and designing promotional materials (flyers, posters, catalogs). I also answered phone calls, scheduled appointments for management, and sorted mail. I took part in international exchanges, notably during CanCham meetings between Madagascar and Canada. Attendance goals were met, and the events were successfully carried out.
Skills
Hard Skills: Designing communication materials, Staffing booths, Event management, Meeting sales targets
Soft Skills: Energetic, Reliable, Meticulous, Efficient, Strong interpersonal skills
Degrees and Training
Master’s 2 in Management and Business Development
August 2024–April 2025 • UNIVERSITY INSIDE ROSSIGNOL
Grade: Good
Master’s 1 in Management and Business Development
October 2023–June 2024 • UNIVERSITY INSIDE ROSSIGNOL
Grade: Good
TEFL (English)
February 2023–May 2023 • METC
Class B Driver’s License
January 2023–February 2023 • Andie Driving School
At a glance
- Field of expertise
- Customer service & administration
- Experience
- 3 years of experience
- Working languages
- Tools and software in use
- Markets covered
Outsource work in this field
Describe what you need: we build the team, we supervise it, and we answer for the work delivered. Good-ID remains the employer and your single point of contract.
Related skills in this field
Other know-how practised by our salaried employees within our “Customer service & administration” expertise, supervised by Good-ID in the same way.
- Marketing and Communications SpecialistFrench C1 · English B2 · Ref. 20516
- Digital and Event Communications SpecialistFrench C2 · English C1 · Ref. 20208
- Bilingual Specialist in Communication & CoordinationFrench B2 · English C1 · Ref. 20340
- Administrative Assistant and Omnichannel Customer Relations SpecialistFrench C1 · English B2 · Ref. 20624
- Administrative and Operations Assistant / Office ManagerFrench C1 · English B2 · Ref. 20440
- Virtual Assistant / Reservations AgentFrench C1 · English B2 · Ref. 20594
- Assistant Coordinator, E-Commerce & Customer Service / Production LiaisonFrench B2 · English B2 · Ref. 20280
- Administrative and Financial Assistant - Operational ManagementFrench B2 · English B2 · Ref. 20297
Anonymised record: no name, no contact details and no data allowing the person to be identified are published. Published for commercial purposes under the responsibility of Good-ID Sàrl, Geneva.