Administrative and Financial Assistant - Operational Management

Role and background

With a degree in financial management and accounting, I handle administrative coordination, cash flow monitoring, and operational management in demanding environments. My career path has enabled me to master the entire administrative cycle: day-to-day budget oversight, human resources administration, document management, and inventory logistics optimization. Meticulous and immediately effective, I bring European companies unfailing attention to detail, a keen sense of organization, and seamless activity reporting.

Professional Experience

Administrative Assistant: Reception & Secretarial Services

February 2017–July 2026 • PROMES Association, SESAME Program • Madagascar

Full responsibility for in-person and telephone reception, ensuring efficient visitor guidance and smooth communication with external contacts. Rigorous management of information flows, including the processing, recording, and tracking of postal and electronic mail. Oversaw administrative logistics by monitoring supply levels, conducting regular inventories, and methodically archiving sensitive documents such as invoices, quotes, and purchase orders. Operational coordination with the purchasing and accounting departments, as well as external partners, to ensure the tracking of files and signatures. Day-to-day financial management through managing the petty cash fund, preparing bank payments, monitoring invoicing, and rigorously controlling operating expenses.

Hotel and Restaurant Manager

December 2014–January 2017 • Madagascar

Operational management of the establishment through the supervision of lodging and dining services, ensuring an excellent guest experience from check-in to check-out. Developed direct sales through proactive reservation management, monitoring of email campaigns, and customer loyalty initiatives. Managed teams on a daily basis, led coordination meetings, and submitted regular activity reports to management. Optimized inventory management by rigorously tracking incoming and outgoing items, updating inventory lists, and monitoring supply chains. Maintained high standards of quality and efficiency through constant monitoring of the smooth operation of each department.

Assistant Camp Manager

April 2012–2014 • CIS Catering International & Services • Tsimiroro

Operational supervision of multiservice teams responsible for the kitchen, maintenance, laundry, and recreational areas of the camp. Developed and optimized staff rotation schedules to ensure continuous service. Rigorously managed inventory through conducting stock takings, monitoring incoming and outgoing goods, and systematically updating data. Full responsibility for administrative logistics, including facilitating team meetings and processing and filing documents. Preparation of regular, structured reports for management to ensure smooth operations and reliable activity tracking.

Human Resources Assistant

March 2010–March 2012 • Company BGP Bureau de Gestion Pétrolier • Ambilobe

Full responsibility for personnel administration and maintaining relationships with social security agencies (CNaPS and OSTIE), including managing enrollments, contributions, hires, and terminations. Operational management of time tracking, absences, overtime, and business travel logistics. Meticulous drafting of employment contracts and amendments, and maintenance of administrative records with regular reporting to management. Actively contributed to the payroll cycle by processing pay stubs and issuing check payments. Facilitation of weekly team meetings and ongoing support throughout the various stages of the recruitment process.

Skills

Hard Skills: Administrative & financial management, HR & payroll administration, Cash flow & petty cash management, Inventory & stock control, Activity reporting & dashboards

Soft Skills: Rigorous and precise execution, Strong organizational skills, Interpersonal and communication skills, Versatility and adaptability, Initiative and proactivity

Degrees and Education

Master’s 1: Management, with a concentration in Finance and Accounting

2006 • University of Antananarivo

Bachelor’s Degree: Finance and Accounting

2005 • University of Antananarivo

DEUG: First-Cycle Diploma in Management

2005 • University of Antananarivo

Grade: Pass

At a glance

Field of expertise

Customer service & administration

Experience

16 years of experience

Working languages

French · B2English · B2

Tools and software in use

Pack Office — 10 yearsOutlook — 7 yearsSage — 3 years

Markets covered

France