International Sales and Logistics Manager

Role and background

Managing the international shipment of sensitive goods and coordinating express freight networks are the core of my operational practice. I combine the negotiation of complex quotes, the management of multidisciplinary teams, and the securing of administrative and financial flows related to export. Experienced in the requirements of international clients and large-scale logistics partnerships, I ensure immediate handling of your commercial operations to secure your distribution channels and maximize the profitability of your flows.

Professional Experience

Commercial and Logistics Manager

Since 2022 • Madagascar Express • Madagascar

I oversee commercial and logistics activities for international and domestic clients. I manage all international and domestic mail and parcel shipments through partners such as UPS, DHL, and Chronopost. I lead and motivate a team dedicated to logistics and sales, optimizing parcel distribution and pickup organization. I handle customer inquiries, prepare quotes, track deliveries of sensitive products such as vanilla and cloves, update administrative files and customer invoices, and monitor payments and settlements.

Hospitality, Restaurant, and Catering Sales Representative

From 2014 to 2020 • SOREDIM (Taloumis Group) • Madagascar

I lead and energize a multidisciplinary sales team covering the HoReCa, retail, and key account segments. I actively participate in the promotion and sale of a wide range of products, including beverages, wines, and essential goods. I rigorously monitor payments and collections, ensuring the financial health of operations, and prepare the sales reports necessary for implementing the company's sales strategy.

Administrative Secretary

From 2012 to 2013 • EOLE • Madagascar

I manage and update administrative files daily, ensuring data accuracy for decision-making. I manage cash registers with verification and reconciliation, and maintain precise tracking of financial flows. I receive, check, and record incoming and outgoing documents and products for the warehouse, optimizing inventory traceability. I also manage direct debits and banking operations, ensuring compliance and smooth financial transactions.

Intern

From 2009 to 2010 • Ministry of Agriculture • Madagascar

I analyze and model the logistics function within the administration, identifying key processes and potential areas for improvement. I write a detailed report summarizing my observations and proposing strategic recommendations to optimize operational efficiency, and present my conclusions to internal teams.

Volunteer

From 2008 to 2008 • Masoandromody Association • Madagascar

I provide daily support to elderly individuals with Alzheimer's disease, aiming to maintain their autonomy and improve their quality of life through assistance with daily activities and cognitive stimulation via personalized interactions.

Intern

From 2007 to 2007 • Ministry of Commerce • Madagascar

I analyze the implications of free trade agreements (COMESA, SADC) on national trade and contribute to the development of strategic briefing notes for management. I participate in the collection and synthesis of economic and commercial data, and write summary reports on opportunities and challenges for local businesses.

Dancer

From 2004 to 2007 • Dancer for the groups Ny Ainga, Dat'kotry, THE spécialiste, Din rotsaka, Samy, Niraina • Madagascar

I participate in international and cultural competitions at CCAC (Sanga I'trotra – Karajia), perform complex choreographies, and contribute to the development and rehearsal of stage performances.

Volunteer

From 2005 to 2005 • Sisters of Saint Joseph Association • Madagascar

I actively participate in the distribution of food aid to vulnerable populations, directly contributing to the association's humanitarian support.

Hostess

From 2004 to 2004 • Fier-Mada Fair • Madagascar

I welcome and guide visitors, manage participant information and requests, and ensure the proper upkeep of reception areas in collaboration with the event organizing teams.

Skills

Hard Skills: International Commercial Management, Logistics Optimization, Team Management, Strategic Reporting, Business Development

Soft Skills: Leadership, Customer Orientation, Operational Rigor, Adaptability, Analytical Mindset

Strengths: Proven experience working with international clients or buyers (via MADAGASCAR INTERNATIONAL EXPRESS)

Degrees and Training

Master's Degree in Higher Studies in Management

From 2009 to 2010 • ISSEG

Specialization in International Trade and Marketing

Professional Bachelor's Degree in Management

From 2007 to 2008 • ISSEG

Specialization in Management and Business Creation

Faculty of Letters, Spanish

From 2004 to 2004 • Ankatso University

Baccalaureate Series A2

From 2002 to 2002 • Andohalo High School

At a glance

Field of expertise

Customer service & administration

Experience

14 years of experience

Working languages

French · C1English · B2

Tools and software in use

Word — 14 yearsExcel — 14 yearsInternet — 14 yearsCiel Compta — 14 yearsGestion commerciale — 12 yearsMs Project — 4 years

Markets covered

France