Logistics and Inventory Management Manager
This know-how belongs to our “Customer service & administration” expertise (customer relations, multilingual support, data entry and back-office). It is carried out by a salaried Good-ID employee, supervised by our project managers. The service draws on 9 years in the trade and is delivered in French (B2) and English (B2). Performed remotely under a service contract with Good-ID Sàrl, the employee's employer and the party responsible for the work delivered.
Role and background
From overseeing industrial workflows to managing automotive parts warehouses, I structure the entire supply chain, from receiving to shipping. My approach combines storage space optimization, rigorous traceability, and direct supervision of operational teams. Experienced in coordinating vehicle fleets and planning delivery routes, I bring a strong customer-centric culture gained from working with the French market. Ready to hit the ground running, I ensure the continuity and smooth flow of the most demanding logistics operations.
Professional Experience
Logistics and Inventory Manager
From January 2019 to January 2025 • SKL sarl industrie • Madagascar
I oversee inbound and outbound logistics flows, including the receiving, storage, and shipping of finished goods and raw materials.
I supervise a team of workers and coordinate their daily activities to ensure operational efficiency.
I manage the entire vehicle fleet and plan delivery and supply routes, ensuring compliance with customer deadlines and stock availability.
I continuously optimize warehousing processes to maximize available space and goods traceability.
Telesales Representative
From January 2018 to January 2019 • Outsourcing Company (BPO)
I conducted outbound sales campaigns for medical products on behalf of NATURAGYL, directly contributing to the achievement of sales targets.
I presented and argued the benefits of products to a targeted customer base, tailoring my pitch to the specific needs of each prospect.
I provided rigorous follow-up on leads and orders, ensuring a smooth and professional customer experience.
This role allowed me to develop strong skills in negotiation, persuasion, and remote customer relationship management.
Sales and Telesales Representative
From January 2014 to September 2014 • Outsourcing Company (BPO)
Clients: French companies
I handled inbound and outbound calls for service sales on behalf of Canal+, targeting a French customer base.
I managed a portfolio of leads and customers, identifying their needs to propose tailored offers and maximize conversion opportunities.
I contributed to achieving the sales targets set by the client, maintaining a high level of satisfaction and adhering to established sales scripts and procedures.
Inventory and Logistics Manager
From January 2010 to January 2011 • PIÈCES AUTO • Madagascar
I supervised daily operations in an automotive parts warehouse, ensuring smooth inbound and outbound flows to optimize product availability.
I led a team of workers, ensuring compliance with warehousing procedures and operational safety.
I contributed to the efficiency of the supply chain by ensuring rigorous inventory management.
Skills
Hard Skills: Logistics flow management, Inventory management, Warehousing optimization, Vehicle fleet management, Goods traceability
Soft Skills: Team management, Customer orientation, Commercial negotiation, Problem-solving, Cross-cultural adaptability
Strengths: Experience working with French clients (Canal Plus), Experience in remote work (telesales)
Education and Training
MANAGEMENT AND ADMINISTRATION
From January 2011 to January 2015
INTERNATIONAL TRADE
From January 2012 to January 2014
Baccalauréat: Series Al
From January 2010 to January 2011
Baccalauréat: Series C
From January 2009 to January 2010
BREVET D'ETUDE DU PREMIER CYCLE
From January 2000 to January 2006
At a glance
- Field of expertise
- Customer service & administration
- Experience
- 9 years of experience
- Working languages
- Tools and software in use
- Markets covered
Outsource work in this field
Describe what you need: we build the team, we supervise it, and we answer for the work delivered. Good-ID remains the employer and your single point of contract.
Related skills in this field
Other know-how practised by our salaried employees within our “Customer service & administration” expertise, supervised by Good-ID in the same way.
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- Automotive Logistics & Procurement ManagerFrench C1 · English C2 · Ref. 20392
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- Customer Relations Specialist - Emergency Management and Inbound Call HandlingFrench C1 · English B2 · Ref. 20588
- Collections and Financial Administrative Management SpecialistFrench C2 · English B2 · Ref. 20381
- Administrative and Financial Assistant - Operational ManagementFrench B2 · English B2 · Ref. 20297
Anonymised record: no name, no contact details and no data allowing the person to be identified are published. Published for commercial purposes under the responsibility of Good-ID Sàrl, Geneva.