Administrative and Sales Manager

Role and background

As a versatile specialist in administrative and sales management, I oversee operational performance—from sales strategy to the optimization of logistics and accounts receivable. With expertise in Odoo, ERP, and SAGE, I bring proven interpersonal skills and negotiation talent to the table. Ready to hit the ground running, I am prepared to generate significant added value for your European company.

Professional Experience

Store Manager

Since February 2020 • INVISIO GROUP MADAGASCAR • Madagascar

As a manager at a dealership for agricultural equipment and crop protection products in Madagascar, I was responsible for the overall management of a retail store, including tracking sales, cash management, administration, and inventory management. I implemented commercial strategies and sales techniques to optimize performance, while effectively coordinating and delegating the team’s work. My role also involved managing customer relationships to ensure quality service and build partner loyalty. Through this experience, I gained solid expertise in team management, driving sales performance, and developing projects aimed at achieving financial goals.

Administrative Manager

August 2019–January 2020 • INVISIO GROUP • Madagascar

At a tractor and agricultural equipment dealership in Madagascar, I was responsible for the comprehensive management of sales documents, including the preparation of quotes, invoices, and bid proposals. I handled the placement of purchase orders and contributed to the planning and smooth operation of the sales administration. My role also involved tracking and resolving claims with international suppliers, particularly in India, to ensure the quality of the goods. This experience allowed me to develop expertise in sales management, coordinating administrative workflows, and international supplier relations.

Sales Team Trainer (Temporary)

March 2019–July 2019 • MACOMA • Madagascar

At a service provider in Madagascar, I supported the sales team by helping them translate their skills into effective operational practices. I guided the sales representatives by teaching them sales techniques and defining sales strategies tailored to the company’s objectives. I participated in training new employees, ensuring they developed their skills and became self-sufficient in the field. This assignment allowed me to develop skills in coaching, operational support, and sales performance optimization.

Sales Representative

February 2018–February 2019 • OCEAN TRADE • Madagascar

At a car and motorcycle dealership in Madagascar, I worked in sales, handling the sale of motorcycles and replacement parts. I managed a client portfolio consisting of major accounts and individual customers, ensuring customer satisfaction and providing after-sales support. My role included providing personalized advice, negotiating, and building customer loyalty. This experience allowed me to develop skills in sales, customer relationship management, and sales process optimization, directly contributing to the achievement of the company’s goals.

Sales Department Assistant

February 2008–January 2018 • OCEAN TRADE • Madagascar

At an auto and motorcycle dealership in Madagascar, I handled supplier payments and collected accounts receivable. I ensured the accuracy of transactions and adherence to financial deadlines, while maintaining effective professional relationships with partners. My role included tracking incoming payments, managing follow-ups, and optimizing collection processes. This experience allowed me to develop strong skills in financial management and accounts receivable tracking, directly contributing to the company’s financial health.

French Teacher

September 2005–June 2007 • St. Vincent de Paul Middle School and FITARIKANDRO Private High School • Madagascar

As a teacher in Madagascar, I educated and mentored students, delivering instruction tailored to each grade level. I organized and led interactive lessons, encouraging student participation and understanding. My role also included providing individualized support, assessing progress, and assisting students who were struggling. This experience allowed me to develop strong teaching skills, a keen sense of organization, and the ability to create a stimulating and motivating learning environment.

Skills

Hard Skills: logistics optimization, accounts receivable expertise, inventory management, sales administration, billing

Soft Skills: versatile, dynamic, organized, good interpersonal skills, negotiation skills

Strengths: persuasive

Degrees and Training

Bachelor’s degree in Humanities

2002–2006 • UNIVERSITY OF ANTANANARIVO

First Aid Training Certificate

2016–2016

3 months

Customer and Employee Reception Training Certificate

2016–2016 • Alliance Française Andavamamba

At a glance

Field of expertise

Customer service & administration

Experience

17 years of experience

Working languages

French · B2English · B2

Tools and software in use

ODOO — 3 yearsSAGE — 5 yearsGescom — 7 years

Markets covered

France