Administrative Assistant in the construction industry
A skill practised within our “Customer service & administration” team — customer relations, multilingual support, data entry and back-office — by a salaried Good-ID employee, supervised by our project managers. The service draws on 8 years in the trade and is delivered in French (C1) and English (B2). Performed remotely under a service contract with Good-ID Sàrl, the employee's employer and the party responsible for the work delivered.
Role and background
As an experienced executive assistant, I optimize organizational and administrative management, strategic communication, and the tracking of complex projects. With expertise in office software and CRM systems, I am proactive, meticulous, and results-oriented. I guarantee immediate integration and tangible added value for any European company.
Professional Experience
Executive Assistant
Since February 2024 • SOLARMAD - Company specializing in the sale of solar panels and accessories • Madagascar
Organization and management of complex executive schedules, planning of strategic meetings, and logistical coordination of business travel.
Supported communication and marketing efforts by creating content and distributing it across various internal and external channels.
Actively participated in the recruitment process: drafting and posting job openings, tracking applications, and onboarding new employees.
Consultant
September 2021–August 2022 • Business Process Outsourcing (BPO) company – Madagascar
Annotating and processing images for artificial intelligence projects, with a particular focus on data consistency and quality.
Actively contributed to improving the databases used for machine learning by applying rigorous criteria for analysis and accuracy.
Sales Associate
2018–2020 • Independent Sales Associate – Self-employed • Madagascar
Advising and assisting customers with their purchases to ensure their satisfaction and foster local customer loyalty.
Selling products tailored to identified needs, rigorously managing inventory, and tracking orders to guarantee product availability and quality of service.
Sales and Administrative Representative
April 2015–July 2017 • PPM – Aluminum Joinery Manufacturing Company • Madagascar
Cold calling and email outreach to expand the customer base.
Preparing quotes, issuing invoices, and rigorously tracking payments received.
Managing inventory, coordinating logistics, and maintaining effective relationships with suppliers.
Collecting and analyzing production-related data, and preparing detailed reports.
Monitoring productivity metrics and regularly reporting results to management teams to support decision-making.
Executive Secretary
June 2011–November 2012 • DST, a company specializing in jewelry • Madagascar
Day-to-day administrative management and organization of company documents.
Monitoring inventory, placing and tracking orders with suppliers.
Greeting clients and partners in person and by phone, as well as managing day-to-day staff operations.
Secretary
2010–2011 • FLOREAL—A company specializing in textiles • Madagascar
Administrative management and organization of company documents.
Monitoring inventory, placing and tracking orders with suppliers.
In-person and telephone reception for clients and partners, as well as day-to-day staff management.
Skills
Hard Skills: Administrative management and organization, Management tools & CRM, Graphic design & digital communication, Data collection and analysis, Tracking productivity metrics
Soft Skills: Customer relations and communication, Versatility and adaptability, Initiative and autonomy, Teamwork, Sense of confidentiality
Strengths: Solid experience in managing schedules, organizing meetings, tracking files, and preparing administrative documents. Excellent listening skills, ability to handle customer requests, and clear communication skills, both verbal and written., Ability to effectively manage various tasks (administrative, sales, HR, and communications) while meeting deadlines and prioritizing tasks., Proactive in identifying needs, solving problems, and proposing appropriate solutions., Experienced in collaborating with various departments while maintaining discretion and confidentiality regarding the information handled.
Degrees and Training
DTS in Management
IESTIME Institute
Acquired skills in administrative management, accounting, corporate finance, and the organization of economic activities.
Technical Baccalaureate G2 – Management
RENEL RAKOTOBE High School
Training focused on accounting, business management, the basics of commercial law, and office automation.
At a glance
- Field of expertise
- Customer service & administration
- Experience
- 8 years of experience
- Working languages
- Tools and software in use
- Markets covered
Outsource work in this field
Describe what you need: we build the team, we supervise it, and we answer for the work delivered. Good-ID remains the employer and your single point of contract.
Related skills in this field
Other know-how practised by our salaried employees within our “Customer service & administration” expertise, supervised by Good-ID in the same way.
- Reservation Agent and Customer Support Representative – Tourism and Real Estate IndustryFrench C1 · English C1 · Ref. 20519
- Administrative Assistant and Omnichannel Customer Relations SpecialistFrench C1 · English B2 · Ref. 20624
- Administrative and Operations Assistant / Office ManagerFrench C1 · English B2 · Ref. 20440
- Administrative and Financial Assistant - Operational ManagementFrench B2 · English B2 · Ref. 20297
- Graphic Designer / Virtual and Administrative AssistantFrench C1 · English B2 · Ref. 20303
- Administrative AssistantFrench B2 · English B2 · Ref. 20537
- Administrative and Sales AssistantFrench C2 · English B2 · Ref. 20531
- Receptionist & Administrative AssistantFrench B2 · English B2 · Ref. 20482
Anonymised record: no name, no contact details and no data allowing the person to be identified are published. Published for commercial purposes under the responsibility of Good-ID Sàrl, Geneva.