Content Moderator, Trainer, and International Sales Leader

Role and background

As a senior professional, I am an expert in international sales, training, and content moderation, recognized for my attention to detail and versatility. With expertise in managing complex projects and leading multicultural teams, I am ready to hit the ground running to revitalize your European and international markets. My expertise guarantees strategic added value and sustainable performance.

Professional Experience

Seamstress

Since 1998 • freelance • Madagascar

Experience in the fashion industry and the sale of textile products in Madagascar, with proven skills in design, styling, and patternmaking.

Creation of a variety of garments (dresses, skirts, pants, tops, and jackets for men and women) in line with current trends and customer expectations.

Rigorous monitoring and quality control of finished garments to ensure meticulous finishes that meet standards.

Ability to transform an idea or sketch into a finished product, combining creativity with technical precision.

End-to-end management of the garment production process, from design to the final product.

Directly contributes to customer satisfaction through unique and personalized designs.

Experience in carrying out custom textile projects tailored to different needs.

Took on a leadership role, combining innovation, quality, and adherence to deadlines.

Video Content Moderator

2022–2023 • Business Process Outsourcing (BPO) Company – Madagascar

Experience in the e-commerce sector for a France-based client, specializing in the moderation and analysis of audiovisual content.

Reviewed and categorized videos in accordance with current community rules and standards.

Drafted detailed reports and updated documentation to ensure rigorous follow-up.

Worked closely with internal teams to ensure consistency in actions and adherence to quality standards.

Contributing to the detection and reporting of non-compliant or sensitive content.

Actively participating in the continuous improvement of moderation processes.

Results achieved: strengthening user trust and optimizing the user experience through the distribution of reliable, high-quality content.

Dietary Supplement Distributor

2015–2022 • Tiens Group • Madagascar

Extensive experience in the sales of health-related food and agricultural products, with assignments covering China, Madagascar, and South Africa.

Developed and implemented sales action plans, set sales targets, and managed promotional and communication campaigns.

Managed and motivated a large sales team, implementing training and coaching programs.

Developed and expanded the sales network, proactively managed customer relationships, and monitored quality.

Oversaw administrative, financial, and logistical aspects related to sales activities.

Participated in international trade fairs and events, including product imports and the management of financial transactions.

Results Achieved: Managed a team of 10,000 salespeople over 6 years, generating annual growth of over 100,000 USD. Achieved an 80% customer retention rate through targeted and innovative initiatives.

Qualified International Trainer

2008–2015 • Tianshi Company • Madagascar

Proven experience in the sale of health-related agri-food products in South Africa, Madagascar, and Ethiopia, with a specialization in training and skills development.

Analyzed training needs, designed tailored modules, and facilitated interactive sessions, both in person and remotely.

Provided instructional oversight and regularly updated content to ensure its relevance in light of industry developments.

Managed and provided professional guidance to teams, with a strong focus on leadership and coaching.

International collaboration with distributors and leaders to share best practices and develop a cross-border sales network.

Organization of seminars, promotional campaigns, and training events to foster team cohesion and performance.

Results achieved: training of more than 10,000 distributors, contribution to annual growth of over 100,000 USD, and an 80% retention rate. Development of a new generation of leaders capable of motivating and managing their own teams.

English Teacher

2008–2009 • Private High School • Madagascar

Experience teaching English in educational institutions in Madagascar, using an approach centered on students’ needs and proficiency levels.

Prepared and taught courses covering grammar, vocabulary, speaking, writing, and comprehension.

Regularly assessed student progress through tests, homework, and exams, with personalized monitoring of each student’s development.

Adapted teaching methods to students’ profiles and needs to optimize learning.

Facilitating oral activities aimed at strengthening conversational skills and building linguistic confidence.

Constructive correction of errors and provision of individualized feedback.

Managing discipline and classroom dynamics to foster an effective learning environment.

Preparing students for language exams and certifications while developing their independence and motivation.

Intern

2005 • AUXIMAD • Madagascar

Experience in the maritime transport and logistics sector in Madagascar as an intern manager.

Active participation in the day-to-day management of administrative and organizational operations, including tracking client, supplier, and partner records.

Collected, organized, and updated information to ensure efficient data processing.

Contributed to financial management: entered invoices, tracked expenses, and prepared reports.

Used computer tools, particularly Excel, to optimize the management and monitoring of operations.

Participated in order tracking and inventory management, while adhering to internal procedures and maintaining the confidentiality of information.

Collaborated with various departments to ensure the smooth flow of information.

Achievements: Acquired solid practical skills in management and organization within a logistics environment.

Skills

Hard Skills: Content moderation, Training, Direct sales, Leadership, Prioritization

Soft Skills: Attention to detail, Versatility, Customer service orientation, Communication, Teamwork

Degrees and Training

Bachelor’s Degree in Management

2005–2005 • IMGAM

High School Diploma

2000–2000 • Laurent Botokely High School, Tulear

At a glance

Field of expertise

Customer service & administration

Experience

15 years of experience

Working languages

French · C1English · C1

Markets covered

France