Textile Sales Administration and Merchandising Manager
This know-how belongs to our “Customer service & administration” expertise (customer relations, multilingual support, data entry and back-office). It is carried out by a salaried Good-ID employee, supervised by our project managers. Backed by 3 years of experience, the service is delivered in French (B2) and English (B2). Everything is delivered remotely under a service contract with Good-ID Sàrl, which remains the employer and answers for the result.
Role and background
At the heart of the textile industry, I manage the entire operational chain, from cost calculation and raw material purchasing to final shipment via ERP. Accustomed to manufacturing requirements and supplier negotiations, I ensure smooth synchronization between production, logistics, and financial account management. Immediately operational, I bring proven rigor in order tracking and deadline compliance to secure your margins and sustain partner satisfaction.
Professional Experience
Sales
Since 2026 • Cotona Fabrics • Madagascar
Oversee the entire sales and production cycle, ensuring data entry, validation, and operational launch of orders via ERP. Coordinate new product development while ensuring compliance with specifications and deadlines. Supervise downstream logistics in close collaboration with store teams to guarantee on-time deliveries. Handle administrative and financial account management through invoicing and rigorous payment tracking with client finance departments, thereby optimizing cash flow and overall partner satisfaction.
Executive Merchandiser
2025 to 2026 • Socota Garments • Madagascar
Supervised the full production and procurement cycle while leading and training a team of assistants on purchasing operations. Conducted in-depth cost studies and set selling prices to maximize profitability of managed orders using internal software. Carefully selected suppliers, negotiated and purchased raw materials with strict logistical tracking of inbound flows until finished product shipment. Coordinated closely with planning to streamline manufacturing and meet contractual deadlines. Led periodic client meetings and systematically provided progress reports to ensure transparent communication and sustain the commercial relationship.
Merchandising Assistant
2022 to 2024 • Socota Garments • Madagascar
Directed development and shipment of samples in line with client specifications, while fully administering orders in internal software. Managed fabric and raw material procurement, complemented by rigorous qualitative and quantitative reception control. Conducted pre‑production meetings to synchronize technical requirements before production launch. Maintained continuous coordination with logistics to secure routing flows and collaborated with finance to ensure payment deadlines for goods.
Marketing Assistant
2021 to 2021 • Vimsi Madagascar • Madagascar
Implemented direct field prospecting actions to identify new opportunities and expand the client portfolio. Took full responsibility for the operational distribution cycle through secure product routing and delivery to buyers. Performed technical installation of equipment directly on client sites to ensure immediate and compliant commissioning. This end‑to‑end intervention, from commercial approach to physical setup, optimized the client experience and ensured quality of local service.
Skills
Hard Skills: Textile Merchandising & Supply Chain, Cost Calculation & Pricing, Purchasing & Supplier Negotiation, Production Management & ERP, Sales Administration & Invoicing
Soft Skills: Cross‑functional Coordination, Discipline & Prioritization, Leadership & Team Management, Client Relations & Negotiation, Organizational Sense
Education and Training
Bachelor’s in Management
2018 to 2018 • University of Toliara
Baccalaureate Series D
2014 to 2014 • Lycée Ambatolampy
At a glance
- Field of expertise
- Customer service & administration
- Experience
- 3 years of experience
- Working languages
- Tools and software in use
- Markets covered
Outsource work in this field
Describe what you need: we build the team, we supervise it, and we answer for the work delivered. Good-ID remains the employer and your single point of contract.
Related skills in this field
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Anonymised record: no name, no contact details and no data allowing the person to be identified are published. Published for commercial purposes under the responsibility of Good-ID Sàrl, Geneva.