Telemarketer

Role and background

As a specialist in customer communication and sales, I drive lead generation and build customer loyalty among European and international clientele. Proficient in Word, Excel, and Canva, I effectively translate needs into concrete results, with a knack for quick learning. Operational and performance-driven, I am ready to generate immediate added value for your company.

Professional Experience

Freelance Telemarketer

Since 2025 • Self-employed • Madagascar

Responsible for sales prospecting activities for clients based in France, I scheduled targeted appointments in the industrial sector to generate free consultations on behalf of the company.

I also helped promote trade show events by contacting prospects throughout France, particularly by distributing invitations and coordinating their travel arrangements.

By meeting the set performance goals—including a minimum of 50 calls per day—I developed strong skills in customer communication and business relations, while engaging in constant international communication over the phone.

Freelance Telemarketer

2025 • Self-employed • Madagascar

In an international digital environment, I promote and highlight a profile to increase the number of subscribers and maximize sales. My role involves engaging and retaining prospects via chat by maintaining a consistent level of responsiveness and responding instantly to interactions. While meeting specific objectives—including an 8-hour daily online presence—I foster effective communication focused on customer satisfaction and loyalty.

This experience has allowed me to strengthen my interpersonal skills, my adaptability, and my ability to professionally manage real-time interactions with a diverse international audience.

Field Sales Manager – Freelance

2022–2023 • Syrène • Madagascar

In charge of the full management of online orders, I oversee the posting and moderation of the company’s Facebook page, while tracking orders to ensure customer satisfaction. I also coordinate with international partners, in collaboration with my brother based in Germany, to ensure product supply. This experience allowed me to develop strong skills in customer relations, communication, and direct sales techniques, helping me effectively convince customers and optimize sales performance.

Online Sales Manager – Freelance

2021–2022 • Syrène • Madagascar

In charge of the full management of online orders, I oversee product listings and the organization of deliveries, while tracking orders to ensure customer satisfaction. I also collaborate with my brother, who is based in Germany, to ensure product supply and coordinate international transactions.

This experience has allowed me to strengthen my skills in customer relations, communication, and sales techniques, as well as my proficiency with digital tools and page management applications such as Facebook.

Skills

Hard Skills: Translation (English↔French), Basic German, Proofreading and Editing (French & English), Online Sales & E-commerce

Soft Skills: Teamwork, Adaptability, Time Management, Communication, Customer Service

Strengths: Organization

Degrees and Training

English Course

2023 • iTTi Madagascar Fiaro

German Course

2023 • Cercle Germano Malagasy Analakely

French Course

2020–2021 • Private Lessons

At home

Baccalaureate, Literature (A2)

2020–2021 • Lycée St Joseph Mahamasina

At a glance

Field of expertise

Customer service & administration

Experience

4 years of experience

Working languages

French · B2English · B2

Markets covered

France