Community Manager

Role and background

As a digital communications specialist, I lead impactful and engaging content strategies, with expertise in multimedia production and performance analysis. I boost brand presence on social media—particularly for European companies—by optimizing customer interaction. My creativity and adaptability ensure immediate results and tangible added value.

Professional Experience

Digital Communications Intern | Community Manager | Videographer

Since 2024 • Ravinala Airports • Madagascar

As a digital communications intern, I actively contributed to media coverage of the company’s internal and external events.

My responsibilities included creating visual content for social media (LinkedIn, Twitter, Facebook, Instagram), producing promotional videos (virtual tours, testimonials), and analyzing performance using reporting tools.

I also managed the intranet via SharePoint and handled the posting of press content.

This experience allowed me to develop practical skills in multimedia production, community management, and strategic digital communication.

Community Manager

January 2024–June 2024 • Business Process Outsourcing (BPO) Company – Madagascar

Customer support and communication management via WhatsApp Business, Messenger, and email.

Creation of visual content for social media and large-format media (3x3m billboards).

Monitoring online communities, producing promotional videos, and analyzing performance metrics.

Result: Improved customer engagement and the organization’s digital presence.

Community Manager

December 2023–February 2024 • Adventist University Zurich • Madagascar

Produced and shared content for the university’s social media channels.

Provided photographic coverage of events, organized virtual meetings, and created visual materials (flyers, posters).

Result: Significant improvement in institutional communication and online student engagement.

Community Manager

April 2023–May 2023 • Business Process Outsourcing (BPO) Company – Madagascar

Creation of graphic content (mockups for pens, T-shirts, mugs), social media management, and online community management.

Prepared regular reports based on platform statistics.

Result: Strengthened visual identity and increased engagement on digital channels.

Community Manager

March 2023–August 2023 • New Pack • Madagascar

Created photo and video content tailored to client needs for a leading manufacturer of packaging and corrugated cardboard in the Indian Ocean.

Managed social media accounts on Facebook, LinkedIn, and Instagram.

Result: Improved brand visibility and increased local brand awareness.

Community Manager

Since 2023 • Business Process Outsourcing (BPO) Company – Madagascar

Designing infographics and banners for multiple clients.

Managing social media accounts (Facebook, LinkedIn, Instagram), moderating, and engaging online communities.

Result: Increased customer loyalty and traffic to the managed pages.

Community Manager

September 2022–November 2022 • On My Frame • Madagascar

Created promotional materials (business cards), produced and edited videos using Adobe Premiere Pro, and edited photos using Lightroom.

Social media management.

Result: Enhanced visual identity and more engaging posts.

Community Manager

July 2022–December 2022 • Alu Soa • Madagascar

Created print and visual materials to promote products.

Managed the company’s Facebook page.

Result: Increased sales and growth of the online community.

Communications Intern

April 2022–June 2022 • Radio Oasis Vakinakaratra • Madagascar

Produced programs (reports, interviews), hosted live shows, and edited audio using Adobe Audition.

Result: Enriched the program lineup and increased the audience.

Producer and Host

March 2021–December 2021 • Radio Haja • Madagascar

Gathering and processing information to create news segments, producing and scheduling programs, conducting interviews, and audio editing.

Result: Diversification of content and expansion of the target audience.

Community Manager

Since March 2021 • Pict’art • Madagascar

Video coverage of events (weddings, baptisms, celebrations), social media management (Facebook, Instagram).

Result: Increased number of clients thanks to a strengthened digital presence.

Skills

Hard Skills: Visual content creation, Production of promotional videos, Performance analysis, Intranet management, Multimedia production

Soft Skills: Strategic digital communication, Community management, Organization, Adaptability, Creativity

Strengths: Photography

Degrees and Education

Bachelor’s Degree in Media Communication and Journalism

2020–2022 • Zurcher Antsirabe Adventist University

First Year of a Bachelor’s Degree in English

2021–present • Zurcher Antsirabe Adventist University

High School Diploma

2019–present • Justin Manambelona High School, Mananjary

At a glance

Field of expertise

Marketing & communication

Experience

6 years of experience

Working languages

French · C1English · B2

Tools and software in use

InShot — 3 yearsPhotoshop — 3 yearsIllustrator — 3 yearsLightroom — 3 yearsCapCut — 3 yearsAdobe Premiere Pro — 3 yearsInDesign — 3 yearsAdobe Audition — 2 yearsMeta business — 2 yearsCanva — 3 yearsMicrosoft Office Suite : Excel, Word, PowerPoint — 5 yearsSnapseed — 5 yearsDaVinci Resolve — 2 years

Markets covered

SwitzerlandFrance