Data Entry Specialist

Role and background

As a data management specialist, I ensure the reliability and consistency of your strategic information. My attention to detail, precision (70 WPM), and logical thinking enable me to hit the ground running to optimize your operations and enhance customer satisfaction. I am ready to take on the challenges of the European markets.

Professional Experience

Claims Management Assistant

January 2024–June 2024 • Business Process Outsourcing (BPO) Company – Madagascar •

In the insurance sector in France, I collected and analyzed information related to claims to assess the validity of claims. I acted as an intermediary between policyholders and insurance companies, while monitoring the progress of cases. I organized and archived claims files to ensure quick access to and efficient structuring of information. I also advised clients on the claims process and their rights. As part of the database entry project, I helped centralize and update information. I attended training sessions and participated in briefings to standardize practices and ensure high-quality customer service. My role helped improve responsiveness and customer satisfaction.

Audio Transcriber

September 2023–December 2023 • Business Process Outsourcing (BPO) Company – Madagascar •

In the construction industry in France, I listened to and transcribed recordings of construction site and coordination meetings, ensuring an accurate account of discussions regarding construction and documentation. I transcribed updates on project progress and issues encountered, as well as training sessions on safety practices and construction techniques. As part of the database populating project, I helped organize and centralize information. I also took part in international training sessions and briefings to standardize practices and ensure the quality of communication. My work helped improve the traceability of information and the efficiency of communication on construction sites.

BPO Project Manager (Startup)

August 2023–September 2023 • Business Process Outsourcing (BPO) Company – Madagascar •

In the data entry sector in India, I developed detailed project plans by defining objectives, resources, and requirements. I led the data entry team by assigning tasks and ensuring smooth communication among team members. I implemented procedures to guarantee the accuracy and consistency of the data entered. I monitored project progress, identified potential issues, and provided regular reports to stakeholders. As part of the data entry project, I ensured the coordination and smooth flow of internal and external communications. I also participated in training sessions, negotiations, and the dissemination of guidelines to standardize practices and improve efficiency. My work helped optimize data quality and team performance.

Freelance Audio Transcriber

November 2022–December 2022 • Freelance • Madagascar

For a French client, I was responsible for accurately transcribing audio and video files into written text, ensuring strict adherence to the client’s guidelines. I proofread and edited the content to ensure its accuracy, while adapting the texts to the required formats. I ensured that deadlines were met while maintaining smooth communication with clients. As part of this assignment, I participated in training sessions, followed instructions, and helped coordinate international communications. My role enabled us to provide reliable, high-quality transcripts while enhancing client satisfaction and process efficiency.

Data Entry Clerk

2019 • Baccalaureate Office, University of • Madagascar

In the higher education and research sector, I was responsible for preparing paper documents for data entry and verifying the consistency of grades and numbers. I ensured the accurate entry of information into specialized software and the meticulous completion of tracking forms. My role helped guarantee the accuracy and reliability of academic data, while facilitating the tracking of students and assessments. This experience allowed me to develop my attention to detail, my organizational skills, and my ability to handle sensitive information with precision.

Data Entry Clerk

September 2018–November 2018 • Business Process Outsourcing (BPO) Company – Madagascar •

In the data entry sector, I was responsible for accurately recording information related to French university degrees and classifying scanned files according to established criteria. I ensured that every data entry met quality and consistency standards, while maintaining smooth communication with team members. My work contributed to the reliability of the databases and the efficiency of the administrative tracking of degrees, strengthening the department’s organization and performance.

Data Entry Clerk

2018 • Business Process Outsourcing (BPO) Company – Madagascar •

In the field of data entry and processing for civil registry records, I ensured the accurate recording of information from French civil registry documents, maintaining data consistency and quality. I verified and processed the information within the specified timeframes, while rigorously completing the tracking forms. My work contributed to the reliability and organization of the databases, facilitating administrative tracking and enhancing the department’s overall efficiency.

Skills

Hard Skills: Hardware, Typing 70 Wpm

Soft Skills: Adaptability, Versatility, Logical Thinking, Attention to Detail, Independence

Degrees and Training

2nd Year in Business Administration

2022–2022 • CNTEMAD Antananarivo

University—National Center for Distance Education in Madagascar

1st Year of Business Administration

2020–2020 • CNTEMAD Antananarivo

University—National Center for Distance Education in Madagascar

Training in English for Secretaries

2017–2017 • La Maison de Bonheur, Ankatso, Antananarivo

Develop language skills specific to the secretarial profession, with an emphasis on professional communication in English.

High School Diploma, General Education

2015–2015 • Lycée Moderne Ampefiloha, Antananarivo

Training in Hardware

From 2014 to 2014 • Ampandranana University of Computer Science, Antananarivo

Training in Office Computing

From 2013 to 2013 • University of Computer Science, Antananarivo

At a glance

Field of expertise

Customer service & administration

Experience

2 years of experience

Working languages

French · B2English · C1

Tools and software in use

anydesk — 5 yearstoolpacks — 2 yearsAbby Fine Reader — 3 years

Markets covered

France