Documentation Specialist & Senior Graphic Designer

Role and background

Expert in document management and institutional graphic design, in accordance with United Nations standards. Expert proficiency in the Adobe Suite and Microsoft Office, applied to the editorial enhancement and strategic dissemination of information. A meticulous team coordinator, bilingual in French and English, and immediately ready to work for demanding European and international organizations.

Professional Experience

Acting Head of the Documentation Center

Since January 2017

INSTAT

Madagascar

Manages the Documentation Center as Acting Department Head, overseeing the organization of documentary resources and coordinating staff.

Leads the center’s digitization efforts, the inventory of publications, and the improvement of document access for users.

Welcomes, advises, and assists visitors with their research while ensuring high-quality service.

Participates in the strategic project for the General Population and Housing Census (RGPH) by applying United Nations guidelines and international statistical standards.

Uses Adobe Suite tools (Photoshop, InDesign, Illustrator) to manage and enhance documentary materials.

Marketing Assistant

August 2004–December 2016

INSTAT

Madagascar

Formats and promotes statistical publications by preparing communication materials and content for data users.

Helped organize institutional events such as statistics days and information dissemination initiatives.

Responded to requests for statistical information from technical and financial partners, public institutions, the private sector, and students, through direct or digital communication.

Contributes to updating the website and improving the visibility of the institute’s publications.

Uses the Adobe and Microsoft Office suites to design materials, applying United Nations guidelines and international statistical standards.

Outdoor Sales Representative

September 2003–July 2004

MCFI Mada

Madagascar

Developed field sales activities by prospecting wholesalers of essential goods and managing sales through order processing.

Coordinated sales initiatives in self-service stores and department stores to improve product visibility and help meet sales targets.

Managed customer orders, negotiated commercial terms (discounts, payment terms), and fostered partner loyalty.

Also performs IT maintenance on the hardware and software required for business operations.

Implements sales procedures defined by management to optimize the monitoring and performance of field activities.

Technical Sales Representative

May 2002–August 2003

MATERAUTO

Madagascar

Developed technical sales activities through customer prospecting, technical consulting, and the sale of vehicles, accessories, and replacement parts.

Managed the entire sales cycle, including preparing quotes, making follow-up calls, closing sales, and collecting payments.

Provided technical assistance to customers and performed repair work while ensuring high-quality service.

Utilized expertise in Michelin tires and Bosch tools to offer solutions tailored to customer needs.

Contributes to business development by securing the tire contract with La Poste Malagasy, using Excel to track activities.

Technical Skills

Graphic Designer

Creating brand guidelines (Adobe Suite), ...

Web Designer

Website development (WordPress), ...

IT Specialist

Hardware/software, Windows-based; Software: MS Office, GIS, Windev, … Maintenance, repairs, wireless or wired networks (installation, upkeep, …), …

Technical Sales Representative

Marketing, Field sales, Maintenance, Accounts receivable, …

Strengths

Management of interdisciplinary teams

Interpersonal skills

Team coordination and supervision

Organizational skills

Sense of responsibility

Communications: publications, distribution

Skills

Technical Skills

Management & digitization of document collections

Graphic design & print/digital publishing (Adobe Suite)

Website creation and management (WordPress, Office Suite)

Distribution and promotion of institutional publications

International statistical standards (United Nations)

Personal Qualities

Coordination of interdisciplinary teams

Organizational skills and attention to detail in documentation

Interpersonal skills & user support

Proactive approach & continuous improvement

Institutional adaptability & service-oriented mindset

Degrees and Training

Workshop on compiling an inventory of demographic surveys

2018

INED (National Institute for Demographic Studies)

Paris

English Communication, Web Design

2017–2018

APTECH

India

WordPress Webmaster Certification

December 2015

ELLIPSE FORMATION

Paris

Advanced Training in Desktop Publishing (Adobe Photoshop, Illustrator, InDesign)

June 2015

ELLIPSE FORMATION

Paris

Professional Higher Education Diploma in Computer Science

2015

ESP BIG

Madagascar

Introductory and advanced training in desktop publishing (Adobe Photoshop, Illustrator, InDesign)

June 2014

ELLIPSE FORMATION

Paris

Advanced Training in American English

2014

SPOKEN ENGLISH COURSE

Madagascar

BACC Diploma in Industrial Technology (FM)

1995

Ste Famille Institution

Madagascar

Diploma (BT in MG / BAE in MG / BAE in DM)

1994

Industrial Technical High School

Madagascar

At a glance

Field of expertise

Customer service & administration

Experience

22 years of experience

Working languages

French · C1English · B2

Tools and software in use

Suite Adobe — 20 yearsSuite Office — 22 years

Markets covered

France