Good-ID JOBOutsourced services · Geneva
Reference 20213

Purchasing Manager | Supply Chain and Quality and HSE Expert

A salaried Good-ID employee applies this skill within our “Customer service & administration” unit — customer relations, multilingual support, data entry and back-office — under the supervision of our project managers. The service benefits from 10 years of professional experience and is delivered in French (C1) and English (C1). Remote delivery under a service contract with Good-ID Sàrl: we remain the employer, the supervisor and your single point of contract.

Role and background

As a versatile specialist in procurement, contracts, and supply chain management, I optimize processes and profitability for European companies. With expertise in QHSE compliance and international negotiations, I am immediately ready to lead strategic projects. I rely on analytical rigor and strategic vision to deliver measurable results, in both French and English. My digital expertise and ability to thrive in multicultural environments are key differentiators.

Professional Experience

QHSE Digital Transformation Consultant

Since 2021 • SaaS • Madagascar

In the SaaS sector in France, I organized remote meetings with QHSE managers and analyzed the digital transformation needs of Quality, HSE, and ESG systems. I positioned the company to address the identified needs and collaborated with the sales team to close deals. By supervising a team of sales representatives, I helped acquire new customers for the online software tool. My role included coordinating with English- and French-speaking prospects and clients in Europe and North Africa, while adhering to ISO 9001, ISO 14001, and ISO 45001 standards. This experience strengthened my skills in team management, customer relations, and international business development.

Category Analyst

2015–2021 • Ambatovy Joint Venture • Madagascar

I defined, developed, and implemented the procurement strategy while participating in pre-contract negotiations and evaluating suppliers. I managed international contracts with a total value of approximately $150 million and worked closely with the QHSE team, adhering to responsible procurement standards. By coordinating a team of buyers and logistics specialists, I ensured that 80% of contract requirements were met and prevented any shortages of raw materials. My role also involved collaborating with international suppliers in Europe, Asia, Africa, and North America, fostering a cohesive and motivated team and ensuring the operational efficiency of procurement projects.

Teaching Assistant in Applied Statistics

2019–2019 • International University of Japan • Madagascar

I mentored international students from at least 60 countries, guiding them through problem-solving exercises and leading hands-on Excel workshops. I graded and evaluated assignments while ensuring students understood the concepts of applied statistics. My role helped ensure personalized academic guidance and effective support for students. Thanks to these efforts, no student failed the course during the semester, contributing to the students’ academic success and the improvement of their practical skills.

English-Language Website Moderator

2013–2014 • Business Process Outsourcing (BPO) Company – Madagascar

In the UK dating website sector, I moderated content on the Meetic UK website in English, verifying posts for compliance with the terms and conditions of use. My role included daily monitoring of user-generated content and ensuring compliance with the platform’s rules. By moderating content from English-speaking customers, I helped maintain a safe and reliable environment for users. Thanks to meticulous attention and constant monitoring, the moderation error rate was kept below 1% per month, ensuring the quality and compliance of our services.

Microwave Radio Link Engineer

2010–2012 • Camusat Madagascar

In the telecommunications sector, I installed and configured mobile network equipment as well as Internet solutions for businesses, while planning and performing maintenance on the equipment and the power supply system. I coordinated emergency repairs in the event of disasters and ensured service continuity for Orange Madagascar’s mobile network. In accordance with International Telecommunication Union (ITU) standards, I collaborated with French engineers on the installation and maintenance of the southern and southeastern backbone network. These efforts ensured optimal performance and reduced service interruptions, particularly during the hurricane season.

Skills

Hard Skills: Procurement and contract management, Supplier sourcing, Negotiation, Contract drafting, Compliance monitoring

Soft Skills: Project management, Coordination, Planning, Execution, Delivery of cross-functional projects

Strengths: International connections, Digital expertise

Degrees and Education

Master of Business Administration

2018–2020 • International University of Japan

Specialization in Supply Chain and Operations Management / Finance

Wrote a research report on the television sector focusing on industry analysis and the budgeting process

Bachelor of Engineering in Telecommunications

2005–2010 • Ecole Supérieure Polytechnique d’Antananarivo

Specialized in Radio Communications

Wrote a research report on the use of EH antennas to improve the quality of the aviation network in Madagascar

At a glance

Field of expertise
Customer service & administration
Experience
10 years of experience
Working languages
French · C1English · C1
Tools and software in use
CRM — 4 yearsERP — 6 yearsSequencing — 4 yearsSuite Office — 20 yearsSimulation — 5 yearsCoding — 5 yearsCanva — 2 years
Markets covered
FranceUnited KingdomUnited States

Outsource work in this field

Describe what you need: we build the team, we supervise it, and we answer for the work delivered. Good-ID remains the employer and your single point of contract.

Related skills in this field

Other know-how practised by our salaried employees within our “Customer service & administration” expertise, supervised by Good-ID in the same way.

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Anonymised record: no name, no contact details and no data allowing the person to be identified are published. Published for commercial purposes under the responsibility of Good-ID Sàrl, Geneva.