Information Systems Architect
A salaried Good-ID employee applies this skill within our “IT & AI” unit — development, system administration, technical support and artificial intelligence — under the supervision of our project managers. The service benefits from 11 years of professional experience and is delivered in French (C1) and English (B2). Remote delivery under a service contract with Good-ID Sàrl: we remain the employer, the supervisor and your single point of contract.
Role and background
As an Information Systems and Infrastructure Expert, I lead end-to-end IT transformation: infrastructure, security, GDPR/ISO 27001/PCI-DSS compliance, and ITIL governance. With expertise in Windows Server, VMware, Microsoft 365, GLPI, and Azure/AWS cloud environments, I am equally effective in strategic management and operational deployment. Comfortable in both French- and English-speaking environments, I meet the requirements of European and international organizations.
Professional Experience
CIO Consultant
March 2025–September 2025
At an outsourcing firm
Projects in France
As an External CIO for an offshore services company, I led the IT strategy in coordination with senior management and the CDO.
I oversaw the complete overhaul of the on-site infrastructure (systems, networks, electrical, and low-voltage systems) to ensure security and compliance with GDPR and ISO 27001.
My responsibilities included deploying firewalls, managed switches, proxies, monitoring tools (PRTG, LibreNMS, SmokePing), Windows Server 2019, video surveillance solutions, GLPI, and Microsoft 365.
I developed and deployed the Information Security Policy (PSSI), automated certain processes using Fingertech, and strengthened IT governance.
This project resulted in centralized and secure access management, a segmented network, and an IT organization compliant with ITIL principles.
Director of IT Services
January 2025–May 2025
At an outsourcing company
Project Management in France
As CIO for a French company specializing in the design and installation of CB Surfaces fitted kitchens, I was responsible for the overall management of the IT department, including infrastructure, maintenance, and security.
I led the centralization of incoming calls through a Teams call center project, while standardizing users on the Microsoft 365 platform and overseeing the migration from Dropbox to OneDrive.
I also deployed monitoring tools such as SmokePing, LibreNMS, and GLPI, enabling structured incident tracking and improved network visibility.
In collaboration with CB Surfaces’ CDO and service providers (Orange Business, 3CX), I helped segment the network across six sites and strengthened the security and quality of IT services, in compliance with GDPR standards.
System and Network Administrator
May 2025
At an outsourcing firm
Projects in France
As a System and Telephony Administrator at a company specializing in customer relationship management (CRM), I was responsible for the comprehensive administration of the information system, networks, and security equipment.
I supervised Windows servers (AD, DNS, DHCP, NFS), configured IP telephony (Elastix, Xivo), and implemented security policies compliant with ISO 27001, PCI-DSS, and GDPR standards.
I also deployed and administered monitoring tools (PRTG, Centreon) and automation tools (PowerShell, Python, Bash).
As Technical Manager for the FNAC division, I contributed to the migration from Xivo to Hermes 365 and ensured the site’s compliance during Black Friday.
These efforts led to PCI-DSS, ISO 27001, and Cyber-Defense certification for the Connecta Madagascar site.
Professional Experience
IT - Help Desk
August 2019–May 2020
STTE
Madagascar
As the Site IT Manager, I ensured the availability, performance, and security of the IT system and network.
I managed the technical team, oversaw preventive maintenance of the hardware inventory, and enforced IT security policies (backups, antivirus, access management).
I also managed the deployment and support of business applications (AS400, Modbrk, GasyNet) as well as ticket management via GLPI.
As part of improvement projects, I led the modernization of the IT infrastructure and the setup of a fully equipped meeting room, ensuring fully operational sites and a completely up-to-date client infrastructure.
Level 1 IT Support
July 2014–August 2019
Floréal Knitwear
Madagascar
As an IT support specialist at a textile manufacturing company working with international clients, I handled the installation, configuration, and maintenance of network equipment (routers, switches, access points).
I handled technical support for users, managed the IP telephony system (Alcatel PABX), and oversaw the deployment of workstations and business applications (DSF, ERP, etc.).
I also contributed to the migration from the SAGE system to a new ERP and to the transfer of IT infrastructure between sites.
These efforts ensured that production remained operational and stable, with no major issues.
Skills
DevOps
Ansible / Terraform / Docker
W.S
AD / DNS / DHCP / NFS / GPO
IT Security
Disaster Recovery Plan (DRP) / Business Continuity Plan (BCP) / Recovery Point Objective (RPO) / Recovery Time Objective (RTO)
Management
SLA / KPI / ITIL
Relational Database Management Systems (RDBMS)
SQL / MySQL
Project Management
Asana / GLPI
Automation
Bash / Python / PowerShell
Linux
Proxy / GLPI / FTP / VPN / SmokePing / Zabbix / LibreNMS
MS365
Mail / Teams / OneDrive / Exchange Online
Compliance
GDPR / ISO 27001 / PCI-DSS
Data Science
ML, Pandas / Power BI
Cloud
Azure, AWS
Networking
Cisco / Unify / D-Link
VMs
VMware / ESXi / VirtualBox
VoIP
Xivo / Elastix / Isabelle
Degrees and Training
Compliance in Data Security Policies Certification
2025
ESKILLS Academy
Canada
Network Design and Security Certification
2025
ESKILLS Academy
Canada
Fundamentals of Data Security Certification
2025
ESKILLS Academy
Canada
Database Management Certification
2025
Canadian Academy of Management and Technology
Canada
Python Data Visualization Certification
2024
ESKILLS Academy
Canada
Data Science Certification
September 2023–April 2025
INSI
Madagascar
Data Analytics – Data Visualization – Machine Learning
System and Web Administration Certification
2019
Net Pro
Madagascar
Master’s Degree in New Technologies and Information Systems
2009–2011
ESPA
Madagascar
Certificate of Advanced Studies in Physics
November 2008–January 2010
Faculty of Sciences, University of Antananarivo
Madagascar
Specialization: Energy
Master’s Degree in Physics
November 2007–November 2008
Faculty of Sciences, University of Antananarivo
Madagascar
Science Baccalaureate
2002–2003
Lovasoa High School – Anakozobe
Madagascar
Track: D
At a glance
- Field of expertise
- IT & AI
- Experience
- 11 years of experience
- Working languages
- Tools and software in use
- Markets covered
Outsource work in this field
Describe what you need: we build the team, we supervise it, and we answer for the work delivered. Good-ID remains the employer and your single point of contract.
Related skills in this field
Other know-how practised by our salaried employees within our “IT & AI” expertise, supervised by Good-ID in the same way.
- Systems and Network Administrator (VMware, HyperV, Zabbix)French C1 · English B2 · Ref. 50135
- Systems and Network Administrator (VMware, VEEAM, PCI-DSS)French C1 · English C1 · Ref. 50139
- Systems and Cybersecurity AdministratorFrench B2 · English B2 · Ref. 50043
- Network & Systems Engineer | Infrastructure, Security & VirtualizationFrench C1 · English B2 · Ref. 50051
- CTO / Backend & Cloud Software ArchitectFrench C2 · English C2 · Ref. 50130
- Telecom Network Engineer – VoIP & Cisco/JuniperFrench C1 · English B2 · Ref. 50048
- IT Manager & Network and Systems AdministratorFrench C1 · English C1 · Ref. 50040
- Full-Stack Developer / Data and AI SolutionsFrench C1 · English B2 · Ref. 50087
Anonymised record: no name, no contact details and no data allowing the person to be identified are published. Published for commercial purposes under the responsibility of Good-ID Sàrl, Geneva.