Network and Security Engineer

Role and background

As a Network & Security Engineering Specialist, I design and secure complex network infrastructures, optimizing performance and resilience. With expertise in Cisco, Juniper, and advanced security solutions, I ensure proactive protection and seamless connectivity. Available immediately, I am ready to bring strategic value to your European company, working in both French and professional-level English.

Professional Experience

Network & Security Engineer

Since December 2022 • PULSE AXIAN-GROUP • Madagascar

Implementation and maintenance of complex network solutions, including the deployment of new networks for the AXIAN Group and the continuous improvement of existing infrastructure efficiency. Configuration, administration, and updating of firewalls, VPNs, and email security systems to control traffic and strengthen protection. Identifying and assessing infrastructure vulnerabilities, then deploying and managing intrusion detection and prevention systems (IDPS). Providing comprehensive support for clients’ corporate networks, ensuring their connectivity and security. Proactively monitoring network performance (availability, utilization, latency) and conducting regular audits to ensure a robust and resilient infrastructure.

Information Technology Help Desk Technician

November 2021–December 2022 • Business Process Outsourcing (BPO) Company – Madagascar •

Provided Level 2 technical support for a BPO company, resolving complex incidents related to operating systems and business applications. Installed and configured equipment, trained end users on new technologies, and managed data backup and recovery. Analyzed incident trends to propose preventive solutions, contributing to the continuous improvement of infrastructure stability. Managed escalations and determined when to create tickets for on-site interventions, thereby optimizing problem resolution.

Network Security Administrator Intern

July 2021–September 2021 • Business Process Outsourcing (BPO) Company – Madagascar •

Contributed to maintaining the security and performance of the corporate network by performing proactive monitoring and resolving first-level incidents. Actively participated in the configuration and installation of the network architecture, including troubleshooting configuration issues related to software, hardware, and TCP/IP protocols. Assisted in the certification process for new devices and collaborated with sales teams and technical support to assess user satisfaction, thereby ensuring a stable and functional infrastructure.

Network Technician Intern

October 2020 to December 2020 • INTC • Madagascar

Designed and implemented network infrastructures, including connections and cabling, ensuring optimal functionality for BPO operations. Performed diagnostics and troubleshooting of system failures, identifying and resolving bottlenecks to maintain the network’s long-term efficiency. Inspected and corrected anomalies in the LAN infrastructure, while handling software configuration and hardware maintenance. Evaluated network performance and proposed improvements, planning upgrades and maintenance with minimal impact on team productivity. Performed regular data backups, thereby protecting the organization’s critical information.

Computer Technician Intern

October 2018–January 2019 • FILEM’S Madagascar •

Installed and configured computer hardware and software, ensuring optimal workstation performance. Performed preventive and corrective maintenance on technological equipment, contributing to business continuity. Managed software and LAN/WAN networks, including configuring network components and implementing security solutions to ensure system integrity. Providing technical support to users and training employees to improve self-sufficiency and incident resolution. Creating and maintaining repair records to optimize the tracking and traceability of service calls.

Skills

Hard Skills: Cybersecurity, Network Engineering, Cisco/Juniper, Firewall/VPN, Cloud Networking

Soft Skills: Problem Solving, Strategic Analysis, Technical Communication, Proactivity, Adaptability

Degrees and Training

Bachelor’s degree in Networks and Telecommunications, Network Administration track

February 2019–October 2021 • Higher Institute of Technology of Antsiranana

DTS in Network and Telecommunications Technology

November 2017–February 2019 • Higher Institute of Technology of Antsiranana

At a glance

Field of expertise

IT & AI

Experience

5 years of experience

Working languages

French · C1English · B2

Tools and software in use

Juniper — 4 yearsHP — 3 yearsWireshark — 6 yearsNmap — 6 yearsFortiGate — 4 yearsCisco ASA — 4 yearspfSense — 5 yearsCisco Meraki — 4 yearsPRTG — 4 yearsZabbix — 4 yearsUbiquiti / Unifi — 5 yearsCOMFAST — 3 yearsVMware — 4 yearsHyper-V — 4 yearsAWS — 2 yearsAzure (VNet, NSG, Load Balancer — 2 yearsPython — 3 yearsAnsible — 2 years

Markets covered

France